Questions on moderation.


Honoka Send PM

Member

Posts: 5

I had an absolutely horrific experience the last time I dumped months of time into a RSC server.

Some mod decided while I was training to teleport me slightly around on the map to see if I was "botting", at the time I had no idea what the hell was going on. I was watching Netflix and popping off arrows at gnomes, I figured there was jank going on and then I catch a ban. I popped into Discord to ask what was going on and was immediately kicked without discussion or anything.

My question is this, is there proper moderation here with avenues to dispute or at least be able to have a discussion without some clown just straight axing you? I was literally live streaming when this happened to all 7 people who cared to watch me, I never even got to provide evidence supporting my side of things. I was literally still streaming they could of simply looked at what happened.

The bane my friends and I have always had with private servers are the unpaid player mods who just make life absolutely horrible.

Player avatar

Kleio Send PM

Administrator

Posts: 114

Hey Hanoka,

Sorry to hear you had that experience — it's genuinely frustrating, and frankly not how things should be handled regardless of the suspicion.

To answer your question directly: RSCRevolution2 is going modless. Terror and I made a deliberate decision on this. Over 10+ years of running servers we've had some great moderators, but we've also had ones that caused more problems than they solved. The unpredictability isn't worth it for the playerbase.

What replaces them is a proper ticketing system with integrated chat. If you have an issue, request, or concern — you open a ticket, you get a real response, and there's an actual process. Your situation - having evidence and no avenue to present it - is exactly what it's designed to prevent. No need to hunt staff on Discord or post publicly just to be heard.

On top of that, we've built out extensive logging over a decade of running RSCR, and in the lead-up to this launch I've specifically filled gaps and expanded what we can see at the character level. Moderation decisions will be backed by data, not gut calls from someone watching you train.

Honoka Send PM

Member

Posts: 5

Kleio said:

Hey Hanoka,

Sorry to hear you had that experience — it's genuinely frustrating, and frankly not how things should be handled regardless of the suspicion.

To answer your question directly: RSCRevolution2 is going modless. Terror and I made a deliberate decision on this. Over 10+ years of running servers we've had some great moderators, but we've also had ones that caused more problems than they solved. The unpredictability isn't worth it for the playerbase.

What replaces them is a proper ticketing system with integrated chat. If you have an issue, request, or concern — you open a ticket, you get a real response, and there's an actual process. Your situation - having evidence and no avenue to present it - is exactly what it's designed to prevent. No need to hunt staff on Discord or post publicly just to be heard.

On top of that, we've built out extensive logging over a decade of running RSCR, and in the lead-up to this launch I've specifically filled gaps and expanded what we can see at the character level. Moderation decisions will be backed by data, not gut calls from someone watching you train.

That's absolutely a fantastic answer, I'm looking forward to playing!!

it's a shame it's tomorrow, I have today off.

HitMachine0 Send PM

Member

Posts: 2

Edit: In fairness, I should add this was a long time ago. Things have probably improved under the new ownership. Not having any mods is probably a step in the right direction.

Honoka Send PM

Member

Posts: 5

HitMachine0 said:

Honoka said:

I had an absolutely horrific experience the last time I dumped months of time into a RSC server.

Some mod decided while I was training to teleport me slightly around on the map to see if I was "botting", at the time I had no idea what the hell was going on. I was watching Netflix and popping off arrows at gnomes, I figured there was jank going on and then I catch a ban. I popped into Discord to ask what was going on and was immediately kicked without discussion or anything.

My question is this, is there proper moderation here with avenues to dispute or at least be able to have a discussion without some clown just straight axing you? I was literally live streaming when this happened to all 7 people who cared to watch me, I never even got to provide evidence supporting my side of things. I was literally still streaming they could of simply looked at what happened.

The bane my friends and I have always had with private servers are the unpaid player mods who just make life absolutely horrible.

Removed on request - Kleio

I think Kleio's response was satisfactory. I like that he admitted this was an issue in the past and moving forward they would be using an evidence based ticket system.

The problem with moderation as a whole is it attracts the wrong kind of people. It becomes a status of power to wield against others. Whereas on the flip side, attracting people who would be appropriate for the role don't want to do it for free. At least that's how I feel. I wouldn't moderate anything without some sort of payment for my time. I'm 41, I have kids, I'm not spending my free time dealing with asshats complaining over trivial matters.

I don't believe people exist who selflessly do things "for the community". The job in such cases is the payment for those people. people who try to pretend otherwise give off that "But I'm a nice guy, you should date me" vibe.